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FAQ
Frequently asked questions
General
Currently, we ship exclusively to the United States. We are proud to offer Free Shipping on all orders to any US state, with no minimum purchase required.
Order processing takes 1 to 3 business days before shipment. Once dispatched, the estimated delivery time is 7 to 15 business days.
No, the price you see at checkout is the final price you will pay. Our store handles all import processes, and customers will not be charged any additional customs fees upon delivery.
You can change or cancel your order within 12 hours of purchase. Please contact us immediately at support@getgoos-store.com with your order details. After 12 hours, the order entering production/shipping cannot be canceled.
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